Terms of Service

Please read these Terms of Service ("Terms") carefully before using AVWoodsy' website or making a purchase from our store.

Agreement to Terms: By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to all the terms and conditions stated herein, please do not use our services.

Products and Services: AVLoves offers premium adornment hearts and related products for sale. We strive to provide accurate descriptions, images, and pricing information for our products. However, we cannot guarantee that all information is error-free, complete, or up to date. We reserve the right to modify or discontinue any product without prior notice.

Pricing and Payment: All prices on our website are listed, based on your location currency or in default in CHF and are subject to change without notice. We accept various forms of payment, including credit cards and other secure payment methods. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.

Payment and Refund. All purchases made are final and non-refundable unless otherwise stated. For subscription models, users will be billed based on payment schedule selected.

Order Acceptance and Cancellation: Once you place an order, we will send you an order confirmation email. However, this email does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available or inaccuracies in product information. In the event of order cancellation, we will provide a refund in accordance with our Refund Policy.

Shipping and Delivery: We strive to fulfill and deliver orders in a timely manner. However, delivery times may vary depending on your location and other factors beyond our control. Risk of loss and title for items purchased from AVWoodSy pass to you upon delivery of the items to the carrier.

Intellectual Property: All content on our website, including product images, logos, and text, is the property of AVLoves and protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

Limitation of Liability: AVLoves shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our products or services. We do not guarantee the accuracy, reliability, or completeness of any content or information on our website.

Indemnification: You agree to indemnify and hold AVLoves, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, costs, and expenses arising out of or relating to your use of our products or services or any violation of these Terms.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Zurich.

Contact Us: If you have any questions or concerns regarding these Terms, please contact us using the contact details provided below.

enquiries@avwoodsy.com

Mobile Service

Last updated: Aug. 2, 2023

The AVWoodsy mobile message service (the "Service") is operated by AVWoodSy AG (“AVWoodSy”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to AVWoodSy’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of AVWoodSy through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with AVWoodSy. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18669572060 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other AVloves mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18669572060 or email vil@avwoodsy.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.